Confirm Cancellation

Please read our cancellation policy, before proceeding further.

Cancellation

A counselor gives you their exclusive time and blocks it for you when you schedule an appointment with them. It is a disservice to their time and other clients who could have used that slot for their wellbeing when you don’t show up.

Our sessions can be pre-booked in advance and can be rescheduled 12 hours prior to the scheduled time of the appointment.

Refund on cancellation Charges

(a) If the session is cancelled more than forty-eight (48) hours in advance of the scheduled session, 10% of session cost plus transaction shall be charged.
(b) If the session is cancelled between forty eight (48) hours and upto twenty-four (24) hours before the scheduled appointment, 50% (fifty) percent of session cost plus transaction shall be charged.
(c) If the session is cancelled within twenty-four (24) before the scheduled appointment, No refund shall be provided.


Rescheduling Charges

(a) If the session is rescheduled more than forty-eight (48) hours in advance of the scheduled session, no rescheduling fee shall be charged.
(b) If the session is rescheduled between forty eight (48) hours and upto twenty-four (24) hours before the scheduled appointment, 30% (fifty) percent of session cost plus transaction shall be charged.
(c.) If the session is rescheduled between twenty-four (24) hours and upto twelve (12) hours before the scheduled appointment, 50% (fifty) percent of session cost plus transaction shall be charged.
(d) If the session is rescheduled within twelve (12) before the scheduled appointment, No refund shall be provided.
(e) Failing to turn up is chargeable amounting to non- refundable cancellation of the session. You will need to buy the sessions again in order to book the appointment.




Hope, Health & Happiness πŸ˜‡





Hope, Health & Happiness πŸ˜‡




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Copyright by Udgam Online Counselling 2020. All rights reserved.



Disclaimer:

We are not a medical or psychiatric emergency service provider or suicide prevention helpline. If you are feeling suicidal, we would suggest you immediately call up a suicide prevention helpline – Click Here

The United Kingdom,
1. Samaritans-for everyone, Call 116123, Email-jo@samaritans.org
2. Campaign Against Living Miserably(CALM)- For men, Call 0800 585858
3. 999 and 112 is the national emergency number


4. Papyrus – for people under 35, Call 08000684141 – Monday to Friday 9 am to 10 pm, weekends and bank holidays 2 pm to 10 pm, Text 07860 039967, Email pat@papyrus-uk.orgWebsite: samaritans.org



Copyright by Udgam Online Counselling 2020. All rights reserved.


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